Warranty ClaimsShould a Trans/Air product fail due to defective material or workmanship, the required procedures must be followed: |
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| Verify that your climate control system is within the warranty period by checking "Date of Delivery" as contained in Section 4 of your Warranty Registration Form (located in your Trans/Air General Owner's Manual) or check your warranty status online. |
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| Contact the nearest Authorized Trans/Air Service Center and schedule a repair appointment. If you cannot locate an Authorized Trans/Air Service Center, contact the Trans/Air Warranty Department. |
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| Present a copy of your Warranty Registration to the Authorized Trans/Air Service Center representative. |
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Authorized Trans/Air Service Center |
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| Verifies warranty registration. |
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| Evaluates the climate control system to determine if failure is warrantable or non-warrantable. |
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Fleet Owners/Operators can be authorized to perform air conditioning repairs on their own vehicles following guidelines from Trans/Air's standard Service/Warranty Manual. Questions concerning fleet maintenance and/or procedures should be directed to the Trans/Air Warranty Department.
