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Transportation Climate Control

Design • Manufacture • Install • Parts • Service

Customer Feedback Form

Trans/Air believes that sustained success depends on the ability to continually improve the quality, performance, cost, and on-time delivery of our products and services. To assist us in our quest for continuous improvement, we have instituted a Customer Feedback System, which serves as a mechanism to collect customer compliments, observations, concerns, and suggestions. This system is also used to record, control, analyze, and correct a variety of customer issues not otherwise handled by the existing corrective processes or procedures such as the Warranty, RMA, QAlert, or ECR systems. The more information you can offer in the fields provided below, the more we will be able to better ourselves and increase overall customer satisfaction.

Issued By *
Email Address *
Confirm Email Address *
Company Name *
Contact Name *
Phone Number *
Feedback Type *
Positive Feedback Customer Service
Technical Services
System Deliveries
Field Service

Feedback Comments:

Shipment Issue
Part Number
Lot Number
Serial Number

Description of Condition:*
Field Issue
Warranty Registration Number*
Installation or In Service Date*
VIN Number*
Bus Manufacturer*
Trans/Air System Type*

Description of Condition:
Other Comments:*
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