Trans/Air Online
Transportation Climate Control

Design • Manufacture • Install • Parts • Service

Frequently Asked Questions


Trans/Air’s desire is to make this website as useful as possible for any type of customer. If for any reason your questions are not answered here or through any other part of our website, please feel free to contact us for personalized assistance.



How do I find the serial number on my Evaporator(s) or Condenser(s)?
Where is my Vehicle Identification Number (VIN)?
How do I know what kind of air conditioning system I need?
What does BTU/hr capacity mean and how many BTU/hr do I need to specify for my bus?
What is the warranty coverage for my bus air conditioning system?
How do I find the wiring diagram for my bus air conditioning system?
What is a Mount Kit?
How can I become a Trans/Air Authorized Service Center?
What is my Trans/Air Customer Number?
What is the difference between the Trans/Air Parts Department and Trans/Air Customer Service Department?
Where can I purchase Trans/Air service parts?
How can I get pricing for Trans/Air products and services?
Why is my air conditioning system not working properly?
Can I install a Trans/Air system myself?
What is R134a?
I need help registering my Trans/Air system online.
How can I find the Warranty Registration Number of my Trans/Air System?
How can I file warranty claims online?
© 2014 Trans/Air Manufacturing Corp. • 800-673-2446 • Specializing In World Class Climate Control Products and Services for the Bus and Vehicle Markets.
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